Johnson Optometric Reviews
Did you have a memorable experience at one of our eye care locations? We welcome feedback and would like to hear about your experience. Please write a review below and share your story.
Did you have a memorable experience at one of our eye care locations? We welcome feedback and would like to hear about your experience. Please write a review below and share your story.
The staff in the office are so friendly. No one is rushing you out of the office. All the staff is so personable. Dr. May is so nice and he takes his time with you. I travel a long distance to come to this office. It is well worth it!
My family and I are now loyal customers. Dr. Martin dedication and true interest in his patients is the reason my family and I will remain as patients.
I recently relocated to Fuquay and a friend recommended this practice. The office staff was very friendly and helpful. The appointment started on time. Dr. Martin was very knowledgeable and personable. The exam was very thorough. Stacey helped me find a pair of glasses very quickly and efficiently (the best experience I have ever had in picking out a pair of glasses). She asked me what I liked, then found about 8 pairs to match my description, and we found the perfect ones. I did not have to spend time looking at the many samples! I highly recommend this practice. I will return next year for my annual checkup.
New Patient Appointment was with Dr. Martin on July 25, 2014. Overall I would say the appointment itself went very well. Dr. Martin took the time to discuss his background and how he approaches things with regards to his patients. He and his assistant were professional and courteous, and the front desk staff were very friendly and inviting upon arrival.
Since this office does not offer the same brand of contacts I have been wearing for many years, Dr. Martin understood my concern with changing. He explained the various types of contacts that could be substituted for what I currently wear. He even gave me a pair to take home and try for a couple of weeks before ordering a full set.
With that said, I was disappointed in the fact that same evening of my appointment, after my dilation had subsided, I had a problem with one of the new contacts. It appeared either I was given two right side contacts or simply the incorrect prescription because after inserting the contact, my sight wouldn’t come into focus. I left a voicemail regarding my issue and to please have someone call me. Now just over two weeks later I have yet to receive a return phone call from the office.
Although I live in North Raleigh, I continue traveling to Garner to ‘see’ Dr. Hartman for my annual eye examinations or as needed. Dr. Hartman has been my doctor for more than a decade. WIthout exception, I always feel that I receive a thorough exam using current technology and that Dr. Hartman is exceedingly knowledgeable. I feel comfortable asking questions to which I receive answers that I completely understand.
This being my first visit, I was very pleased. The wait was short and the staff acted in a timely manner. Dr. Martin was very kind and helpful in explaining everything including options for contacts. I would recommend Johnson optometric to anyone.
We recently moved to the area from Pennsylvania. I had my first visit at Johnson Optometric last week. Dr. Hartman was recommended to me my our daughter. I found him to be very professional and personable. He took time to explain everything to me. He also listened to my concern about an eye specialist for my mother who also is new to the area. She has an eye condition which requires a specific specialist. He gave me several recommendations. The assistant who did my initial exam was also very professional and pleasant to talk with. I also had a very good experience using the optical department. everyone was pleasant and helpful.
This was my first appointment with Johnson Optometric. I was very pleased with my experience. I found them to be timely and attentive. The assistant who ran me through much of my exam testing before I was seen by Dr Hammond was great. Dr Hammond was wonderful and explained everything. I would recommend this office and Dr Hammond to anyone seeking eye care
The lady who assisted me with choosing frames was very helpful. She was able to select several pairs she thought would be a good fit. I was able to pick a pair from this selection that I loved and did not need to keep looking around, getting overwhelmed with all the choices.
Check out was simple but I was not asked if I wanted to order my contacts. Maybe that information is not on the paperwork she receives and she did not know I needed them.. I did inquire on the contacts but I felt the price was a bit high so told her I wanted to check prices on line and would call back if I needed to order them. I was able to find my contacts for $22.00 less per box and get a rebate for $10.00 on ordering 4 boxes.
Angie
Been a patient for a long time. Love the doctors. In the past few years I have become very frustrated at the amount of time I spend at the appointment. This time it was 2 hours and I drove from Raleigh. I feel like it has become impersonal and that it’s more about how many patients can be “processed” versus really caring about people. I heard one lady say that she had been there 3 hours and 1 guy there before me was sleeping on the couch when I left. This time it was a zoo in the equipment room with patients waiting in the hall for their turn at the equipment and there were 6 of us at once. I understand delegation, but I am concerned about the training of the technicians/assistants and the level of work that they perform, especially they glaucoma testing. Where are their certifications on the wall like you see in other professional services?
I am a loyal patient and appreciate the care I have received, but big is not always better. Our time is valuable too.
I have worn glasses since I was eighteen months old so I have visited many eye doctors over the years. I am very pleased with the professionalism and care shown by the staff at Johnson Optometric. Dr. May is very personable and thorough. He explains the results and makes sure you understand his recommendations. The staff in the lab are very thorough and quite talented. I always appreciate their expertise. One of the most important things is they value your time. Appointments are on time for which I am very appreciative.