Johnson Optometric Reviews

Did you have a memorable experience at one of our eye care locations? We welcome feedback and would like to hear about your experience. Please write a review below and share your story. 

98%
of patients would refer Johnson Optometric Associates to family or friends.
Friendly & Attentive Staff
Ease of Scheduling
Quality of Eye Exam
Eyewear Selection
Overall Experience
Based on 829 respondents.
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Not satisfaied
March 23, 2017
By Anonymous

When I made the appointment and when I arrived I stated that the only thing I wanted was an eye examination in order to get a prescription for new contacts and glasses. Again, when I heard the doctor say to his assistant “we will do this test” I interjected no, we will not. I just want a prescription so I can order the new products. I thought I was abundantly clear. Imagine my surprise when I was still charged for more than the examination!! I was charged for a contact examination when I had stated I was going to order new ones! Every time I was asked about an addition, I declined, apparently that wasn’t enough I left the office feeling ripped off and brushed off (the doctor, who was very late, ran out of the office before I had a chance to ask questions). Very disappointed in an office that places Bibles in several places and proclaim to be Christian. I may well choose another office next year.

ps. This is not anonymous when I can’t post without giving my email address.

Hi Anonymous
Thank you for your feedback. We are sorry that you had a negative experience at our office and would love to fix any problems if something was billed incorrectly or there were any misunderstandings. We are also sorry that you didn't receive the time that you felt you deserved from the doctor. We are blessed to be a very busy practice, and sometimes that gets overwhelming, but it is no excuse for not giving you the time that you should have. The review is a bit unclear, though... If you needed to order contact lenses, then we will have needed to perform a contact lens evaluation in order to write a new contact lens prescription. This is standard everywhere. We can't release a contact lens prescription without doing a contact lens evaluation. We also do provide for you to leave a name with your review so that we can contact you if needed. We will look at also having an option to leave an email address. We appreciate your feedback and hope to resolve your issues soon. You can email Dr. May at armay@johnsoneye.com with your information so that he can look into your account. Thank you again.
By Johnson Optometric
Eye problems
March 20, 2017
By Audree

Had a problem with my eye, saw Dr. Hammond, took good care of me, found out I had a vitreous hemorrhage and had to be referred to a retina specialist. His office was great, did all the tests, and set me up for that same afternoon with the specialist. Thanks for all your kind care.

First Visit
March 20, 2017
By Michael Averett

Appt with Dr Martin today and he was very professional and explained everything to me during the exam. Staff was very friendly. Will be back for my annual exam next year.

Wonderful
March 17, 2017
By Marie

first time visit..the staff was awesome ,,very friendly and knowledgible..I enjoyed meeting Dr. Martin..he was very patient and thorough..I will be returning again.

Yearly Eye Exam
March 09, 2017
By Claudia Graham

I had my yearly eye exam with Dr. Hammond in February. Dr. Hammond has been my Optometrist for several years. He is the best Optometrist or Ophthalmologist I have ever seen. Thorough, professional, friendly, knowledgeable, and caring are a few adjectives which describe him. He does not hesitate to refer when services not provided by his office are needed. In addition to the above,, Dr. Hammond is backed by a professional, friendly and efficient office.

Awesome Experience
March 09, 2017
By Marie Smith

This was my first time being seen here. It was an awesome experience. The staff was very professional and nice. Dr. Martin was extremely nice and answered all my questions that I had. I will be going back!

Just Awesome!
March 06, 2017
By JOhn

Every time I have my appointment, I leave refreshed and spirited. The staff is super friendly and helpful, and the doctors and staff are knowledgeable, calm and patient. Thank you!

Another Yearly Exam – Another Great Visit
March 03, 2017
By Vivian

Everyone is always so pleasant and helpful at this location. I had questions that were answered in depth with my technician and my interaction with front office is always wonderful. Of course Dr. Martin is awesome and he makes eye health not scary. I look forward (ha!) to my next exam. 🙂

New Patient
March 03, 2017
By David Bennett

I was very impressed with the thoroughness of my exam and friendliness of the staff. I highly recommend Dr May.

Very Nice 1st Visit
March 02, 2017
By John

I am a new patient and was very pleased by my experience with Dr. Hartman and the Team at the Garner office. From the help I received to schedule the appointment through the verification of my health insurance coverage.