I live abroad and see Dr. Hammond as frequently as possible. He is very thoughtful and professional. The lens operation is doing their best to ensure delivery of my new glasses before my departure. I deeply appreciate that. The front desk and staff responsible for appointments are very confused and disorganized — they reflect badly on the business. It took me a week of work and repeated follow-up to secure an appointment; even after that, they botched to the timing and required multiple interventions to correct.

I have been going to Johnson Optometric since I was 12 years old. I am now 62 years old. I just had my yearly check-up and as always was treated by friendly, courteous, respectful staff . Dr. Hammond is so patient and takes his time and answers any questions I may have.
Many years ago, I had an eye emergency on a Sunday and Dr. Bob saw me after church! That’s the kind of care this practice offers. Everyone at Johnson Optometric lets you know, you are in great hands.

Linda Seagroves

We have been patients at the Garner office since 1995. I just cannot imagine going any where else. Tey are professional, kind, caring, have amazing chair side manors. I have referred many people to this office and will continue to. We just love every one there. From the girls at the front desk, to the girls in the back, Dr. Hammond and Jim over in the optic section.

I was in 5th grade when I was told by Dr. Al I needed glasses. In 12th grade I decided I wanted contacts. Dr. Al said, he was going to pass me on to his smart son that dealt with “those contacts”. :O) Today, I am 54 and still seeing Dr. Bob. He not only has cared for my eyes as a healthcare professional, but has been a sincere friend for all those years. When I am in his office for my yearly eye exam, I feel as though I am the only patient he has all day! Each year, Dr Bob is interested in my family. We’ve cried together, prayed for loved ones and celebrated the happy moments. Being in healthcare myself, I appreciate this kind of care. It’s the care I try to give my patients also on a daily basis. Dr. Bob and the other doctors care about our eyes but also about our lives. That means so much.

While the doctor is usually the main reason one goes to the office, his office staff speaks volumes of his personality. The Garner staff from the front , the assistants in the back and the opitical shop are phenomial. These are the first impressions of a “well kept” healthcare office. No doubt the impressions made here are excellent.

Thank you JOA for the many years of care. I would go nowhere else for my eye care. While I’m sure the day is coming when Dr. Bob is going to want to retire and enjoy his grandchildren and time with his sweet wife, I feel confident that he will be leaving me in very capable hands with Dr. May or Martin.
The coming years of JOA are sure to be just as bright as ever!

With sincere thanks!
Harriett Elder

The staff is friendly and upbeat. Dr Hartman is great.

This was the BEST eye exam experience I have ever had. The staff is the greatest asset about the Garner office, followed closely by the convenient location and variety of services available right there in the office. I actually had fun at my eye exam – thanks to the lovely personalities of the staff. Dr. Martin is very personable, professional, and beyond competent, as he answered every question and even taught me more about the anatomy of the eye so that I can be better equipped to take care of my eye health. Thank you for a wonderful experience, and I love my new glasses!

I’ve been going to Johnson Optometrics since I was a third grader. Now, many years later, I am stilll going to Johnson Optometric. I’ve never had a bad experience here. My apointments are always professional, thorough and prompt. I would never consider going anywhere else! Thanks Dr. Johnson, Dr. Hammond and staff!

I couldn’t be more pleased by the care, efficiency and level of professionalism that is demonstrated by Dr. Hammond, his technical and front desk staff at Johnson Optometric. I first met Dr. Hammond about 6 years ago after moving to the area. I was having trouble with my vision and thought I needed my contact lens adjusted. I also wear “loupes” in the operating room. Loupes are $2000 glasses with very precise telescopes attached. If your eyes are not lined up properly, it’s a disaster. Dr. Hammond was very generous with his time and wouldn’t give up until he got things perfect for me. “Good enough” was NOT good enough for him. It had to be perfect.

Recently I entrusted my vision to his colleague who performed a cataract operation on me. It was a tremendous success and perfect care was received in every way. The office is guided by Christian Principals and the Golden Rule is evident in every interaction with their patients. The front desk staff is superb. If all physician practices were run as well as Johnson Optometric, we would not have the healthcare problems we do today. Dr. Hammond’s Standard of Excellence should be the benchmark in which we compare all other optometric practices.

Everyone is always helpful and nice. This was one of the most thorough exams I have had in awhile. Dr. Hartman and the staff are terrific, professional, and make going to the eye doctor enjoyable. Thanks for the great service and being in Garner.

I am always pleased after every visit. The staff is polite, friendly and helpful. My children feel comfortable and that is what stands out to me.